logo Posted: Wednesday, November 22, 2017

VIDEO: What should I do when a tenant won't pay rent?

VIDEO: What should I do when a tenant won't pay rent?

Posted on: Wednesday, November 22, 2017


VIDEO: What should I do when a tenant won't pay rent?

You thought you’d found the perfect tenants, but then you realise that they haven’t paid their rent. What should you do? 

 

 

• First, communication is key. Always check the day after rent is due to make sure it is in your account. If it’s not there, contact them straight away. There could be a simple answer, like a transfer issue. Keep clear records of all communications. 

 

• Generally, give up to seven days as a grace period, then give a formal letter, and then give 24 hours’ notice to visit the property.

 

• Does your tenant have a guarantor to pay their rent if they are unable to? Get in touch with them as they may be able to settle the bill. 

 

• Have you got landlord insurance? A ‘rent guarantee’ will provide rental arrears and financial help. 

 

• Problem still not solved? It’s time to get the courts involved. Talk to a legal advisor like a solicitor and bodies like the National Landlord Association to help you. 

 

Guild Members make great letting agents to help with any rental issues. Find your closest Member and find out more about lettings services today.

 

Blog

The spookiest places to live in the UK

Saturday, October 25, 2025

The UK has such a rich and varied heritage, so it comes as no surprise that spooky stories...

Read More

Why autumn is a good time to move home

Tuesday, September 9, 2025

The changing of seasons tends to bring around a renewed mindset and a desire for a change of...

Read More

Where to buy a holiday home in the UK

Tuesday, July 1, 2025

Dreaming of owning a holiday home in the UK? From tranquil spa towns in Wales to vibrant...

Read More
Contact us

Contact us

Contact your local branch and talk to people who genuinely know the area and the reasons for living there!

Contact Us
How Much is Your Property Worth?

How Much is Your Property Worth?

Your locally based valuer will personally visit you and assess the value of your property, taking into account the locality, condition, additions and improvements while explaining our strategy to market your property to achieve the best possible price.

Book a Valuation