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For your reassurance, our teams are trained on all aspects of residential estate agency through the Guild of Property Professionals trading standards approved training scheme.

 

The modules within the training include but are not limited to:

Due Diligence, The Property Ombudsman Scheme, Complaints Policy, Personal Safety, Estate Agency Law, EPC's, Cooling Off Periods, Data Protection, Money Laundering Regulations, Persons of Significant Control, Bribery Act 2010, The Estate Agents Act 1979, Redress Schemes, Disclosure of Referral Fees, Introduction to the CPR, Potential Breaches of the CPR Regulations, Avoiding Potential Breaches, Banned Practices, Aggressive Practices, Misleading Omissions, Planning Use Laws, Legionnaires Disease, Tenancy Deposit Protection, Tenancy Deposit Protection - The Choices, Housing Benefits, The Electrical Equipment Regulations 1994, Gas Safety Regulations 1998, Building Regulations, Housing, Health & Safety Rating System, Tenant Fee Ban – England & Wales, Management of Houses in Multiple Occupation, Complaints Policy, Residential Tenancy Agreements Protection, Non-Resident Landlords Scheme, Section 21 - Possession, Landlord's Repairing Obligations, The 7 Key Steps to Selling, The Buying Process, Taking Control of a Sales Situation, Understanding your Customer, Presenting Solutions, Dealing with Objections, Re-qualifying Buyers and Applicant Management, Preparing for successful viewings, Time Management, Effective use of Social Media, Dynamic Open House, The Principles of Marketing, Consolidation of Learning ,Building Trust Through Knowledge, Advanced Communication.

 

Rest assured, we are professional local property experts,