Across the internet and in marketing literature every business preaches about how good they are, but these days the risk when selecting a business you can trust can be greatly reduced by access to genuine reviews of products and services across all sectors.
At Urban & Rural we want you to know what our clients have said about their experience when dealing with us which is why we invite you to read the many reviews captured by independent feedback engine Feefo™.
As the old saying says ‘you are only as good as your last sale’ so we have the most recent appearing first with an average rating to give you a complete overview.
From our very first meeting our aim is to impress you with excellent service, quality marketing and delivering on our pledges throughout the process. We welcome feedback, positive or negative to help us continue to improve and understand where we are getting it right and absolutely if we ever get something wrong.
We rely on reviews to give those considering engaging in our service a genuine opportunity to reflect on our service standards that have kindly been shared. Unlike some agents we send a review invitation once you have moved so that the feedback collected covers your complete experience and not just when you are happy at the point of instruction.
Urban & Rural have been awarded the feefo™ Gold Five Star Customer Service Standard for two years running and we intend to make it a third by constantly improving in every area of what we do.